Digital Branch

The digital branch is an innovative solution designed specifically for businesses operating in retail, finance, banking, and real estate.

Simplify client interactions with an interactive solution for presenting your products and services, as well as an automated client onboarding process.

Free Consultation

All data in one device

The digital branch is ideal for presentation purposes, allowing the interactive display of product and service catalogs to clients. It also provides employees with tools to close contracts and onboard clients on-site or in the field, both online and offline, ensuring faster and smoother processes.

With its intuitive interface and advanced features, the digital branch transforms the way businesses communicate with their customers and manage their operations.

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Reduction in operating costs

40%
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Increase in service efficiency

35%
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Improvement in customer satisfaction

30%
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Better performance management and tracking

28%
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Increase in data security and protection

20%
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Faster introduction of new products and services

30%

What is a digital branch?

The multichannel interactive product guide is an innovative solution that allows potential clients to easily and quickly explore your products and services through various communication channels. With this guide, customers can go through the entire process from initial interest to purchase decision with just a few clicks.

The guide is available on a tablet, online, and offline, meaning clients can access information anytime and anywhere, regardless of their internet connection.

What you gain with the digital branch

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Optimization of the customer experience

Customers can browse and interact with products and services directly on-site. Employees can answer questions immediately and provide personalized advice.

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Faster contract closure

Employees can finalize contracts and complete transactions on-site. This process is not only faster but also more secure.

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Efficient client onboarding

Documents are automatically generated, verified, and archived, reducing administrative burden and increasing the efficiency of the entire process.

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Improvement of internal processes

Thanks to the digital branch, the flow of data within your company is simplified and accelerated. Employees will always have the relevant documents available on their tablet.

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Reduction of paper and printing costs

The transition to digital processes eliminates the need for physical documents, reducing costs for paper, printing, and storage.

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Natural upselling

It facilitates interaction with the client and significantly expands the opportunities to sell entirely new products or additional services to the client.

Signatus

„The largest amount of paper is used when signing a contract with a customer, so we started the change process right where paper savings would be most noticeable. SIGNATUS met our expectations and reassured us that we made the right choice.“

Andrea Jakubócyová, Executive Director for Customer Relationship Management
ČSOB Leasing

Strengthen your digital and multichannel presence. Put the client at the center of attention.

Digital Branch in Practice

Employee

  • Improving sales results
  • Quick orientation in the offer and the possibility of correcting products
  • News communication and complex decision trees
  • Micromobility without a monitor "partition".

Company

  • Instant setup of sales conversations and real-time data
  • Acceleration and cheaper training and better comparison of sellers
  • Specific data analysis of sales interviews and database integration
  • Remote management, tests and modeling of sales scenarios

Client

  • Comprehensible and attractive service with a comprehensive offer
  • Digital environment with personal assistance
  • A natural client experience with no interruptions
  • Direct and personal support

Branch

  • Quick service for new clients and clear navigation
  • Shift to consulting and activities with higher added value
  • A pleasant and relaxed environment for the new generation
  • Possibility of regional individualization

Key Features

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Personalized product presentations

Individually customized product presentations tailored to the client's type, interests, and needs.

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Electronic signature

Immediate and secure signing of documents directly at the digital reception.

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Webforms

Automation of data entry and form submission within automated workflows.

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Customizable workflows

Automated workflows tailored based on individual customer data and preferences.

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Real-time data access

Instant access to up-to-date information and detailed real-time overviews for informed decision-making.

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Advanced analytics and reporting

Detailed analyses and customizable reports for optimizing business strategies.

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Personalized branding

Personalized branding allows you to fully customize the look and atmosphere of the digital branch to match your corporate identity. From the logo to the color scheme and design elements.

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Contact, product, and address management

Complete management and easy access to contacts, addresses, and products in one place.

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ID card recognition

Automated scanning and recognition of ID cards allow for quick and accurate visitor identification.

In the digital branch, you will not miss the following functionalities

Product line Camera MS Teams Integration Notes Documents Sharing documents with the client Videos Landing pages Banners and advertising content Signing documents Recommended or complementary documents Client profiles Calculator Questionnaire Information about wifi, battery, date, time Webbrowser Mirroring the tablet to the PC screen

Signatus

„We chose SIGNATUS for its flexibility, security, and proven track record of successful deployment worldwide. Positive feedback from both our clients and employees further confirms that we made the right choice.“

Karolina Gorzewska, Director - Supply Chain
Orange Poland

Integrations and Add-ons

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Communication platforms

Faster team collaboration and instant communication directly from the digital reception.

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DMS

Automatic saving and management of documents directly into your DMS system.

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Internal systems

Seamless integration with the internal company information system for unified data management.

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HSM and TSA

Secure integration with HSM and TSA for document encryption and timestamping.

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CRM

Synchronization of customer data directly with your CRM system for better relationship management.

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ERP

Connection with the ERP system for efficient management of business processes and data.

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ECM

Integration with the ECM system allows centralized management and easy handling of all documents.

Turn tablets at branches into gateways to your services and acquire new clients more easily.

The ability to centralize and manage all business content in one place, simplifying access and sharing of documents between employees.

Automated workflows for faster approval of documents and requests, eliminating the need for manual intervention and reducing processing time.

The possibility of integration with various business systems, such as CRM, ERP and others, which allows a smooth flow of information and data between systems.

It allows employees and customers to sign documents on the spot using electronic signatures, speeding up the closing of transactions.

It allows employees to access the system and manage documents from any location using mobile devices, increasing flexibility and responsiveness.

The ability to tailor interactions with customers based on their preferences and purchase history, improving customer experience and loyalty.

It provides secure and reliable storage of all business documents, ensuring compliance with legal regulations and protection of sensitive information.

It allows collecting and analyzing data in real time, which provides important information for strategic decision-making and process optimization.

The possibility to adapt the system to the specific needs of the company without the need for extensive technical support, which increases the effectiveness of the implementation.

Eliminating the need for paper documents contributes to reducing the company's ecological footprint and promotes environmental sustainability.

The platform supports better internal communication and collaboration between employees, which increases the efficiency and transparency of processes.

The possibility of scaling the system according to the growth of the business, including adding new functions and increasing capacities as needed, which ensures the long-term usability of the solution.

How can you utilize the digital branch?

Digitization of customer service Efficient processing of contracts Presentation of products and services Fast processing of requests and complaints Internal administration and coordination Client onboarding and account management Mobile and remote work environment Marketing campaigns and data analysis

signatus

„We greatly appreciate Anasoft's significant contribution to the successful delivery of the digital signature project, their active collaboration in designing and addressing the requirements of a complex system with many technical and process dependencies. We also thank them for their flexibility in implementing various changes during the entire project and for contributing to a relaxed yet professional atmosphere within our project team.“

Vladimír Jelínek, Project Manager
ČSOB

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„Every year, Cetelem approves thousands of contracts, including several mandatory attachments that need to be printed in multiple copies. Signatus provided us with a complete document digitization solution, which is one of the key priorities of BNP Paribas Personal Finance Group.“

Aleš Kos, Board Member and Director of Direct Sales
Cetelem Slovensko

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„The implementation of this solution for remote signing, besides offering clear benefits for our customers, also fit perfectly with the company's plans to transition to a paperless office. We now cover the entire contract lifecycle with the ability to sign documents electronically without the need for paper, which makes us very pleased.“

Jakub Stankovský, Head of Contract Administration
Volkswagen Financial Services

If you are interested, feel free to contact us

Our experts in business process digitalization and automation are ready to assist you every step of the way.

  • Business process analysis: We will thoroughly examine your current workflows and identify optimization opportunities.
  • Solution design and implementation: We will develop and deploy automation solutions tailored to your company's needs.
  • Support and consultation: We provide continuous technical support and expert consultations to help you achieve the best results.
  • Further process improvement: We offer additional analyses and suggestions for continuously improving the efficiency of your business processes.
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