Simplify Business with Offline Mobile CRM
An electronic mobile CRM is an indispensable tool for modern business. The application is optimized for mobile devices such as smartphones and tablets, allowing sales teams, marketing professionals, and customer service to efficiently manage customer relationships and access essential data anywhere and anytime.
Greater comfort for your clients
Ensure maximum comfort for your clients with our mobile CRM system, which allows you to provide services directly at their homes or wherever they need them. Thanks to this flexibility, you can efficiently manage customer data, track interaction history, and offer personalized services in real time. All of this leads to higher client satisfaction and stronger relationships with your company, no matter where they are located.
Increase in team productivity
Improvement in customer interactions
Faster decision-making
Increase in sales results
Better planning and organization
Reduction in data errors
What is mobile CRM?
Mobile CRM is a solution that brings all the benefits of a traditional CRM system directly to the field. It allows your employees to manage customer relationships, access essential data, and update information in real time, no matter where they are. Whether it’s visiting clients, working on-site, or providing services on location, mobile CRM ensures that your employees always have up-to-date information needed for quick and efficient decision-making.
The result is higher productivity, better customer service, and the ability to respond to their needs immediately, leading to better business outcomes.
Mobile CRM provides
Signatus
„The advantage of such signed contracts is not only their eco-friendly electronic form but mainly the speed of their processing. The services or phone you order through the O2 e-shop can be delivered and activated within a day.“
Tereza Molnárová
O2 Slovensko
Increase productivity and improve customer service
Industries
Delivery Energy Sector & Utilities Real Estate Agencies Construction Industry Moving Services Internet Providers
Key Features
Features can be expanded to additional devices
Barcode and QR code scanners Mobile printers Payment terminals GPS devices RFID readers Sign Pads
Save costs with mobile CRM
Mobile CRM enables sales teams to access up-to-date customer information and data in real time, no matter where they are. This ability enables quick and informed decisions, which is key to successful customer relationship management.
Mobile CRM offers advanced automation features that allow you to automate common tasks such as meeting reminders, task tracking, and scheduling. This automation reduces manual work, minimizes errors and allows employees to focus on strategic activities.
Mobile CRM solutions easily integrate with other business systems such as ERP, accounting software, email clients and marketing tools. This capability ensures a consistent and efficient flow of data between systems, improving overall efficiency and information accuracy.
One of the key capabilities of mobile CRM is the ability to work offline. Sales representatives can access important data even without an internet connection, with all changes syncing automatically when the device is connected to the internet again.
Mobile CRM systems provide real-time notifications and alerts that inform users of important events, such as new customer requests, changes in business status, or upcoming meetings. This capability enables quick response and proactive customer relationship management.
Mobile CRM solutions often include geolocation and mapping features that allow sales representatives to plan their routes and find customers nearby. This capability increases efficiency and enables better management of field activities.
Advanced analytical tools and reporting capabilities in mobile CRM allow businesses to track sales performance, analyze customer behavior and identify trends. These capabilities provide valuable information for strategic decision-making and optimization of business processes.
Mobile CRM allows you to create and manage personalized customer profiles that include details about preferences, purchase history and previous interactions. This capability enables sales teams to provide highly personalized service and communication.
Security is a key capability of mobile CRM. It offers robust security features such as data encryption, multi-level authentication and regular backups to ensure that sensitive customer information is protected from unauthorized access.
Mobile CRM systems are designed to work on a variety of devices, including smartphones, tablets, and other portable devices. This capability ensures flexibility and allows employees to work efficiently regardless of which device they are using.
Mobile CRM can integrate with various communication tools such as email clients, SMS, chat applications and social media. This capability ensures that all customer communications are centralized and easily accessible.
How is mobile CRM most commonly used?
Field work and sales on the move Quick tracking and information updates Effective planning and management of meetings Access data offline Simplified communication and collaboration Route optimization and geolocation Managing and tracking customer complaints Quick access to analytics and reports Personalized marketing campaigns Tracking sales opportunities Increased security and data protection
If you are interested, feel free to contact us
Our experts in business process digitalization and automation are ready to assist you at every step.
- Business Process Analysis: We will thoroughly examine your current workflows and identify optimization opportunities.
- Solution Design and Implementation: We will develop and deploy automation solutions tailored specifically to your company's needs.
- Support and Consultation: We provide continuous technical support and expert consultations to help you achieve the best results.
- Further Process Improvement: We offer additional analyses and suggestions for continuously increasing the efficiency of your business processes.
